These terms and conditions constitute a legally binding agreement between you and Stashlers Pvt. Ltd. regarding your access to and use of our website and services.
These terms and conditions ("Terms") constitute a legally binding agreement between you ("User") and Stashlers Pvt. Ltd. ("Company") regarding your access to and use of our website and services, including our printing services. By accessing or using our website and services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must discontinue use of the services immediately. We highly recommend that you carefully read and understand the complete information provided below to take full advantage of all our services to their fullest extent.
Stashlers allows users to upload images on our website and order prints of those images. By uploading images, you represent and warrant that you have the right to use the images and grant the Company the right to store, print, and ship the images. You further represent and warrant that your use of these images does not infringe upon any third party's rights.
You retain ownership of the images you upload to the website, along with all associated intellectual property rights. Stashlers will solely utilize these images for the purpose of providing the Services. However, by submitting or uploading any content and/or images, you grant Stashlers and its successors a global, restricted, non-exclusive, royalty-free, enduring license to produce and print physical copies of such user content and/or images on the product(s) for the purpose of delivering the Services.
You agree to indemnify, defend, and hold harmless the Company and its affiliates from any and all claims, liabilities, damages, and costs, including attorneys' fees, arising from any breach of these representations and warranties.
You agree not to upload any content that is offensive, illegal, pornographic, or in violation of the rights of others, including, but not limited to, copyrighted material, trademarked material, or content that is obscene, defamatory, or otherwise inappropriate. If we become aware of any such content, we reserve the right to refuse to fulfil the order, suspend or terminate your account, and report any illegal activities to the appropriate authorities.
You agree to indemnify and hold harmless the Company, its affiliates, directors, officers, employees, agents, and contractors from and against any claims, damages, liabilities, costs, or expenses (including attorneys' fees) arising out of or related to your use of the Services, including but not limited to claims related to copyright infringement, violations of intellectual property rights, or any breach of these Terms.
If you choose to print company-owned digital artworks, you acknowledge and agree that these artworks are the sole property of the Company and are protected by copyright and trademark laws. You have been granted a limited licence to use the artworks solely for personal, non-commercial use, and may not reproduce, distribute, or otherwise use the artworks in any manner not explicitly authorised by the Company. The Company retains all intellectual property rights in the artworks. Any unauthorised use may result in legal action.
Any images submitted for upload onto our website must meet a standard of good quality. We will only replicate items that accurately correspond to the uploaded image, considering the limitations of paper type and quality. It should be noted that we cannot be held accountable for subpar print quality if the uploaded image itself is of inferior quality. The maximum permissible upload size is 15 MB per image. Failure to comply with this provision may result in our inability to fulfil your order to satisfaction.
Please note that while we use high-quality printers and materials, the colours in the printed image may differ slightly from those displayed on your device. The Company is not liable for any variations in colour or image quality due to these limitations.
Customer satisfaction is our top priority, and we strive to deliver each order as promptly as possible. The Company will use commercially reasonable efforts to print and ship your order within the specified timeframe. However, the Company is not responsible for any delays or failure to meet the specified timeframe due to circumstances beyond its control, including, without limitation, shipping carrier delays or acts of God.
All payments related to our products or services must be made in advance. Our obligation to provide you with the service arises only once full payment has been received. The Company reserves the right to refuse any order for any reason. If your payment is not received by us from the payment method you provided, you agree to pay all amounts due upon demand by us. You are responsible for all applicable fees and charges incurred, including applicable taxes, and all subscriptions purchased by you.
Failure to provide timely payment will result in the cancellation of your order. The Company reserves the right to pursue legal action or employ debt collection services if payment is not received after demand.
We want our customers to be happy with our products and services, and customer satisfaction is extremely important. If you receive a damaged or defective product, the Company will offer a replacement or refund at its discretion. You may initiate a refund or return request within 10 days post-purchase/delivery of the product. After 10 days, the refund request will not be processed. To initiate a refund or return, you must contact our customer service within the specified timeframe and may be required to provide proof of purchase, along with photographic evidence of the defect.
The Company does not offer refunds for printed items once they have been shipped and delivered, except in the case of a defective product. Cancellation of an order after the product is ready for shipment will result in a deduction of print charges from the total purchase price. Cancellation of an order after the product is out for delivery, or upon receiving the product, will result in a deduction of 50% of the total purchase price.
The Company provides the Services on an "as is" and "as available" basis. The Company makes no representations or warranties of any kind, express or implied, as to the operation of the Services or the information, content, materials, or products included in the Services.
To the fullest extent permitted by law, the Company's liability for any claim arising out of or relating to the services provided shall not exceed the amount paid by you for the specific service giving rise to the claim. The Company will not be liable for any damages of any kind arising from the use of the Services, including but not limited to direct, indirect, incidental, punitive, and consequential damages.
These Terms and your use of the Services will be governed under the laws of the State of Maharashtra, India.
You and Stashlers mutually consent that any disputes, claims, or controversies arising from these Terms or your use of our website and/or products procured through it shall be exclusively settled through binding arbitration on an individual basis, rather than through litigation in court, in accordance with the laws of Pune, Maharashtra. Exceptions include claims that qualify for resolution in small claims court, subject to remaining within its jurisdiction and advancing solely on an individual (non-class, non-representative) basis.
By agreeing to arbitration, you waive the right to a jury trial and to participate in class actions. The arbitrator will have the authority to award damages and relief akin to court decisions, applying substantive law, including the law on punitive damages as governed by the jurisdiction of Pune, Maharashtra. This arbitration clause remains effective even following the termination of these Terms or any other contractual relationship between you and Stashlers.
To initiate arbitration, you must first send Stashlers an email with a notice of your claim ("Notice"). The Notice should be addressed to: info@stashlers.com ("Notice Address") and should state in the "subject line" of the email "LEGAL NOTICE" in all capital letters. If Stashlers desires to assert a claim against you and elects to seek arbitration, it will send a written Notice to the most recent address we have on file or otherwise in our records for you.
All content and materials on our website, including, without limitation, text, graphics, logos, images, and software, are proprietary to us and our licensors and protected by copyright, trademark, and other intellectual property laws. By using our website, you are granted a limited, non-transferable, non-exclusive licence to access and use the website solely for personal, non-commercial purposes. Any other use of the website or its content is strictly prohibited without the prior written consent of the Company.
You agree not to remove, alter, or conceal any copyright, trademark, service mark, or other proprietary rights notices incorporated within the website or Services, if applicable. All trademarks mentioned are the property of their respective owners and are either trademarks or registered trademarks. These Terms do not grant you any rights to use any trademark, service mark, logo, or trade name of Stashlers or any third party.
The primary purpose of this policy is to provide you with exceptional customer service and experience. Stashlers Pvt. Ltd. reserves the right to alter, change, amend, or update these Terms at any time. If we make material changes to these Terms, we will notify you via email or through a notice on our website. By continuing to use the Services after the changes take effect, you agree to be bound by the updated Terms.
These Terms constitute the entire agreement between you and the Company with respect to the use of the Services. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue to be valid and enforceable to the fullest extent permitted by law.
By using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Services.